Privacy Policy

By using or purchasing any product through our online store, you agree to the collection and use of information as set in this Policy.

PURPOSE OF THE PERSONAL DATA PROCESS

Data of our clients (understanding by clients to those users who have made a purchase on the website) will be used to:

1. Contact you in those cases where there is an incident or important communication regarding your order or purchase

2. Manage the payment of the products purchased, regardless of the payment method used

3. Manage possible returns once you have made a purchase

4. Manage the creation of invoices for purchases you have made

5. Activate the necessary mechanisms to avoid possible fraud during the purchase process

6. Respond to inquiries or requests made by users and sent through the contact emails provided on the web

7. Manage the Newsletter service and other marketing purposes

The user will be responsible for the false or inaccurate information provided and for the damages that this causes to the Holder.

Anna Od Accessories will not share or disclose your Personal Information to anyone except as described in this Policy.

Delivery

HK delivery:

Free shipping for orders over HKD 500.SF Express shipping (same/next day).

Worldwide delivery:

Free shipping for orders over HKD 1000. Hong Kong Post Office.

We provide speed delivery for orders over USD100 (up to 10 days).And regular (up to 14 days) for all another orders. Terms might vary to certain destinations.

Refunds & Returns

We don’t provide refunds and returns.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at info@annaod.com

Lost Parsel

We provide the tracking number or qr code.

Please, monitor your delivery online. If the post office mentioned that the parcel was delivered but you haven’t receive it we will help you to apply for investigation.

Extra information could be required. 

Contact Us

info@annaod.com